FAQs

What is the quality of Gioia Geneva jewelry? At Gioia Geneva, we are proud of the exceptional quality of our jewelry. Each piece is carefully crafted with high quality materials. Thanks to an alloy of chromium and carbon, our jewelry is durable, elegant and ultra-resistant.
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Is Gioia Geneva jewelry hypoallergenic? Yes, all of our jewelry is hypoallergenic.
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Do you offer customization options for jewelry? Coming soon! jewelry customization to come! Stay tuned and be patient - it's coming!
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How do I maintain and clean my Gioia Geneva jewelry? We recommend taking care of your Gioia Geneva jewelry by avoiding contact with aggressive chemical substances, such as perfumes or cleaning products. To clean your jewelry, use a soft, dry cloth to remove any traces of dirt or dust.
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What is your return and exchange policy? We offer a flexible return and exchange policy. If you are not completely satisfied with your purchase, you may return it to us within 30 days of receipt for a refund or refund. Please see our Return and Exchange Policy page for full details and applicable terms.
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Do you offer a guarantee on your jewelry? Yes, all our jewelry is covered by a warranty (1 year) against manufacturing defects.
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If you have any further questions or concerns, please do not hesitate to contact us via our contact page. Our team will be happy to assist you and provide you with the information you need to choose and enjoy your Gioia Geneva jewelry.